Returns & Exchanges

At Maud's Coffee & Tea, we want you to be perfectly caffeinated and completely satisfied with every sip. If your order isn't quite right, we offer a 30-day return policy for unopened products to ensure you find your perfect blend.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Ensure the coffee pods or tea bags are in their original, unopened packaging and securely pack them in a shipping box to prevent damage during transit.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing